While we're on the subject, I was rather surprised to be able to make some
changes yesterday via phone (regular netsol phone number). Although I am
listed as the admin contact, and in the past was always able to use an email
template to make changes, I had thought that I would no longer have the
authority to do this under their new system. The person I got asked me some
info (all of which was listed on the whois) and he gave me the account
number on the phone and then emailed me a password within 5 min.  I had
seriously thought we were going to be SOL on this domain as the registrants
mailing address had changed and the admin contact was no more, including the
admin email address.  I had only phoned in the first place to find out where
the Fax forms were now kept on the new site.

Maybe they bend a few rules for old accounts that used to rely on the email
templates.

Heather
``````````````````````````````````````````````
Heather Peel
http://thenetnow.com
"Never let a computer know you're in a hurry."

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of
[EMAIL PROTECTED]
Sent: Wednesday, January 08, 2003 3:05 PM
To: Brian Curtis; [EMAIL PROTECTED]
Subject: RE: NetSol Email Templates?


They ****BETTER**** still support email templates!  When I had to change
my details, it took MONTHS, and it was because they supported ONLY email
templates for older accounts.  The newer accounts supposedly had simpler
ways of working.  Even though I paid them recently, etc...  My account was
considered old because I opened it earlier.

If you try to change domain details, there SHOULD be an option to get an
email template.  It is made FOR YOU.  You have to modify it as indicated,
and send it USING THE SAME EMAIL ACCOUNT, and pray it works.  What if you
DON'T have the same email account?  Then is when they run you through the
mill.  Since I travel a lot, this took me months.  Oh yeah, they will do
it when/if they get around to it.

Steve

>-- Original Message --
>Date: Wed, 8 Jan 2003 14:47:36 -0500
>From: Brian Curtis <[EMAIL PROTECTED]>
>To: [EMAIL PROTECTED]
>Subject: NetSol Email Templates?
>
>
>Hello,
>
>Does anyone know if Network Solutions still supports modifications by
>the old email template method?  If so, do you have a link handy?
>
>Been all over the NetSol website and couldn't find any mention of it.
>
>Thanks.
>
>--
>Best regards,
> Brian Curtis
>


Reply via email to