Hearing this sort of thing makes one think "there's gotta be a better way"!
Much the way people's spam filters can have whitelists, blackhole servers should have a "unlikely to be spam source" list such that reputable outfits like OpenSRS would not have to jump through these hoops all the time. I know that even companies that are anti-spam can have their mail servers comprimised and become a source for spam but given the grief that is caused at OpenSRS with regards to compliance to ICANN etc. one would hope that they could be placed on a list that would only allow a mailserver on that list to be blackholed manually and not automatically through a disgruntled client's submission. Surely in those cases if a real hooman bean was brought into the loop it wouldn't happen. (And yes... I'll stop calling you Shirley. :) Thanks for your diligence with such issues Edward. Jack Broughton CanTech Solutions Edward Gray wrote: > Early this morning the opensrs mail system that is used for sending OpenSRS > domain renewal notifications was > blacklisted by SpamCop. > > This has happened several times in the past specifically with SpamCop. This > occurs because a registrant receives the renewal notice and in error, flags > it as a Spam message with SpamCop. We are required to send at least 2 > renewal notices to the owner of every domain as per the ICANN Registrar > Accreditation Agreement. > > The duration that the blacklist will remain active is difficult to determine > but the longest we have remained blacklisted so far is approximately 19 > hours with some of the events lasting a 1-2 hours. > > Edward Gray > Director, Operations & Networks > Tucows Inc. > [EMAIL PROTECTED]