Hearing this sort of thing makes one think "there's gotta be a better way"!

Much the way people's spam filters can have whitelists, blackhole servers should
have a "unlikely to be spam source" list such that reputable outfits like
OpenSRS would not have to jump through these hoops all the time.  I know that
even companies that are anti-spam can have their mail servers comprimised and
become a source for spam but given the grief that is caused at OpenSRS with
regards to compliance to ICANN etc. one would hope that they could be placed on
a list that would only allow a mailserver on that list to be blackholed manually
and not automatically through a disgruntled client's submission.  Surely in
those cases if a real hooman bean was brought into the loop it wouldn't happen.
(And yes... I'll stop calling you Shirley. :)

Thanks for your diligence with such issues Edward.

Jack Broughton
CanTech Solutions

Edward Gray wrote:

> Early this morning the opensrs mail system that is used for sending OpenSRS
> domain renewal notifications was
> blacklisted by SpamCop.
>
> This has happened several times in the past specifically with SpamCop. This
> occurs because a registrant receives the renewal notice and in error, flags
> it as a Spam message with SpamCop. We are required to send at least 2
> renewal notices to the owner of every domain as per the ICANN Registrar
> Accreditation Agreement.
>
> The duration that the blacklist will remain active is difficult to determine
> but the longest we have remained blacklisted so far is approximately 19
> hours with some of the events lasting a 1-2 hours.
>
> Edward Gray
> Director, Operations & Networks
> Tucows Inc.
> [EMAIL PROTECTED]

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