One of my customers has domains both here and at Netsol, and has asked me a question I can't answer. I'm hoping one of you has seen this and has an answer for me.

The domain that his nameserver is on is here.

He changed the namserver IP address about a month ago.

The correct nameserver IP address is listed in a Tucows WHOIS display for any domain that is also registered at OpenSRS.

For his domains registered at Netsol, the WHOIS shows the correct nameserver name, but the wrong nameserver IP address.

What's up with that? Shoudn't the IP address in the WHOIS display be coming from the root servers and be the correct IP address for his nameserver? Does Netsol's WHOIS use a cache of data for nameserver IP addresses? What triggers them to update this?

I've sent a note to Netsol support but I have little faith in getting a response anytime soon since I'm not a customer.

Thanks,

-t

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