Just a couple of alerting issues, dealing with times in particular: We received an online-to-degraded message at 17:00 UTC and a degraded-to-offline message at 17:36 UTC. The "Live Reseller Update" message says that the system is offline as of 16:45 UTC, 15 minutes before the degraded performance alert.
The "Live Reseller Update" message says that the expectation is that the system will be online at approximately 17:30 UTC. The message was generated at 18:10 UTC and contradicts both the degraded-to-offline message and the RRC system status page which projects service restored at 20:30 UTC. There is a consistency issue here which should be addressed in the future. --------------------------------- Director of Technologies Bixler Incorporated - http//www.bixler.com 1250 24th Street, NW Suite 250 Washington, DC 20037 p) 202.686.5800 f) 202.686.5801 This electronic mail message and any attached files contain information intended for the exclusive use of the individual or entity to whom it is addressed and may contain information that is proprietary, privileged, confidential and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any viewing, copying, disclosure or distribution of this information may be subject to legal restriction or sanction. Please notify the sender, by electronic mail or telephone, of any unintended recipients and delete the original message without making any copies.
