Hi Gordon

Yes we lock down every domain. You're right; it does seem the best
policy to avoid these situations and provided some security against such
business practices.

On a side note, I have to thank Tucows for the bulk change facility with
auto unlocking and re-locking. We recently changed our name servers and
added a secondary set to all client domains - that bulk change feature
was very much appreciated. 

My client managed to cancel his cheque in time so all is well here. 

Best regards

Nick

Managing Director
e3internet
http://www.e3internet.com


-----Original Message-----
From: Gordon Hudson [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, January 11, 2005 4:17 PM
To: Nick Wilsdon; [EMAIL PROTECTED]
Cc: discuss-list@opensrs.net
Subject: Re: Domain Registry of America


----- Original Message ----- 
From: "Nick Wilsdon" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Cc: <discuss-list@opensrs.net>
Sent: Monday, January 10, 2005 1:01 PM
Subject: RE: Domain Registry of America


> Hi Ross,
>
> Yes we will not respond to the transfer request and my client is going
> to attempt to get the money refunded.
>
> I'm not sure we can do much from a legal perspective as we are in the
> UK?
>
> It is amazing though that they are (still) doing this. I had heard
they
> were amending the letters they sent out but apparently not, my client
is
> adamant that it looked like an invoice.

Sorry I missed this discussion.
We have had a lot of this happening in the past.
Had one just yesterday.
The problem is that the free services we provide with domain names
are removed when the transfer takes place and now its difficult to just 
transfer them back because
of the waiting period.

The letter is not an invoice.
I had it looked at by our lawyers and their opinion was that it could
not be 
construed as an invoice.
Whats happening is that people are reading into the letter things that
are 
not there.
There was a similar case in the UK with another company who sent out
less 
well worded ones and the
guy is in prison pending trial on various charges.

In my experience, the people who are caught out by the DROA thing are 
overwhelmingly
women with little or no knowledge of interent issues.
Although in one case, one of our customers , the State of Vermont ended
up 
getting caught out too.
This is not a statement or value judgement about women.
It just seems that they are more likely to respond to these things,
based on 
my company's experience.

Anyway, I found a way to stop them.
We locked down all our domains.
As its generallyt the clueless getting caught out, they are also
clueless 
about unlocking or locking.
Since we locked them down we have only lost one in that way.
You should consider doing it.
I put it off because I needed to modify the manage interface for name
server 
changes, but it has worked out fine.

Regards

Gordon Hudson
Hostroute.com Ltd
www.hostroute.net




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