Hi Gordon Yes we lock down every domain. You're right; it does seem the best policy to avoid these situations and provided some security against such business practices.
On a side note, I have to thank Tucows for the bulk change facility with auto unlocking and re-locking. We recently changed our name servers and added a secondary set to all client domains - that bulk change feature was very much appreciated. My client managed to cancel his cheque in time so all is well here. Best regards Nick Managing Director e3internet http://www.e3internet.com -----Original Message----- From: Gordon Hudson [mailto:[EMAIL PROTECTED] Sent: Tuesday, January 11, 2005 4:17 PM To: Nick Wilsdon; [EMAIL PROTECTED] Cc: discuss-list@opensrs.net Subject: Re: Domain Registry of America ----- Original Message ----- From: "Nick Wilsdon" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Cc: <discuss-list@opensrs.net> Sent: Monday, January 10, 2005 1:01 PM Subject: RE: Domain Registry of America > Hi Ross, > > Yes we will not respond to the transfer request and my client is going > to attempt to get the money refunded. > > I'm not sure we can do much from a legal perspective as we are in the > UK? > > It is amazing though that they are (still) doing this. I had heard they > were amending the letters they sent out but apparently not, my client is > adamant that it looked like an invoice. Sorry I missed this discussion. We have had a lot of this happening in the past. Had one just yesterday. The problem is that the free services we provide with domain names are removed when the transfer takes place and now its difficult to just transfer them back because of the waiting period. The letter is not an invoice. I had it looked at by our lawyers and their opinion was that it could not be construed as an invoice. Whats happening is that people are reading into the letter things that are not there. There was a similar case in the UK with another company who sent out less well worded ones and the guy is in prison pending trial on various charges. In my experience, the people who are caught out by the DROA thing are overwhelmingly women with little or no knowledge of interent issues. Although in one case, one of our customers , the State of Vermont ended up getting caught out too. This is not a statement or value judgement about women. It just seems that they are more likely to respond to these things, based on my company's experience. Anyway, I found a way to stop them. We locked down all our domains. As its generallyt the clueless getting caught out, they are also clueless about unlocking or locking. Since we locked them down we have only lost one in that way. You should consider doing it. I put it off because I needed to modify the manage interface for name server changes, but it has worked out fine. Regards Gordon Hudson Hostroute.com Ltd www.hostroute.net ------------------------------------------------ -- No virus found in this incoming message. Checked by AVG Anti-Virus. Version: 7.0.300 / Virus Database: 265.6.10 - Release Date: 10/01/2005 -- No virus found in this outgoing message. Checked by AVG Anti-Virus. Version: 7.0.300 / Virus Database: 265.6.10 - Release Date: 10/01/2005