On 01/11/2013 12:06 AM, Rich Braun wrote:
Well, that leaves me far more confused than before.  Couldn't they have pulled
a carton of drives from inventory and /look/ at the the box label that I
reported?  I don't even quite know how to respond to this, other than to
forward it to the Attorney General's consumer-affairs office.

What would you do?

Take a picture of the warranty from the drive, with your invoice in the background (just make sure the order number is visible), send it to them, and ask for a written copy of the 2-year warranty.

Matt
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