On 04/09/2013 12:42 PM, Bill Horne wrote:

  * Common file area that any member could contribute to
  * Email notifications when files change, if a member wants them
  * Ability to have online chat sessions, on the same idea as IRC
  * Group email reflector
  * Cannot require any purpose built software. A web browser and a
    POP-capable email client are the /only/ assumptions I can make about
    the
    computers used by the members.

I'm not sure about all of those, but Zoho has a very elaborate suite of tools that should cover nearly all of those if not all:
http://www.zoho.com/

I've only played with it for Project Management and briefly looked at the Support solution. Both seemed comparable to offerings by other companies, but perhaps not as feature-rich as companies that focus on a smaller product lines (like SalesForce, Sugar, Basecamp, etc).

Grant M.
--
Grant Mongardi
Senior Systems Engineer
NAPC

[email protected]
http://www.napc.com/
blog.napc.com
781.894.3114 phone
781.894.3997 fax

NAPC | technology matters
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