There seems to be more and more open discussions on installing the
LibO software on the official Mandriva user-help discussion group
"[email protected]". As this is quite an active group, there is a lot
of trouble-shooting going as well as user support for the (now) official
Oracle OpenOffice Suite, there are a lot of questions re: the fate of
Oracle's OpenOffice.
I fear that if they end up on the LibO mailist, these users may find the
threads too chaotic and wild for any of their request for support. Would
it make sense then to open up a mailist similar to the
"[email protected]" to help out with the support aspect of the suite?
I think that collectively we could help out while they transition from
the OpenOffice to LibO suite. They are mostly every day users who are
not interested in helping out with the creation of the LibreOffice site.
We shouldn't lose sight of the fact that we will gain more users if we
can help them without causing them too much concern. If we can create a
"[email protected]" mailist, then it would sit comfortably and
familiar with them. Or even better if called
"[email protected]" or something else that is specifically
there for obvious user technical help. I have been on the
[email protected] forever and the people who make use of it are quite
a transient group. The majority of them are people just looking for
immediate technical help that they need on a document or settings.
Is there anything that we could do for them? I believe that we have
people here now who are/were regulars on that particular mailist. We
could help them out with their problems. Maybe there is something here
already for them?
The LibO user mailist would have to be well advertised and very visible
on the main LibreOffice site to be useful. Most of these users have
little experience on using the suite and just want a quick spot to ask
for help.
Marc
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