Hi all, what an interesting topic ...
Am Montag, den 04.10.2010, 13:20 -0300 schrieb Roman Gelbort: > El 02/10/10 17:07, Friedrich Strohmaier escribió: > > I heavily support this idea. I also saw different bugtracking systems. > > None of them can serve users, because all are developer tools to manage > > bugs and enhancement requests in a effective way. Thus each of them has > > to represent the complexity of that task. There always will be needed > > human filtering to avoid messed up bugtracking systems and > > developers. No problem with an enthusiastic Community ;o)). > > > I agree 100% with this idea! > > A team of comunity members can filtering the bugs and report them. How > to do, is subject of that team organization. In a conference I attended this year (more about Human-Machine Interaction than FLOSS), there has been a presentation about "Who are the people filing bugs for Mozilla stuff?". The final conclusion: Most of the bugs are filed by only few people. If an end-user files an bug, he - most probably - will never do that again. For the latter, several reasons have been stated, e.g. that this particular person might have hoped to get a fix (very!) soon. So yes, I totally second the idea that community members help people to bridge that gap. Those members would - from my point of view - serve as an important interface to the developers (which can now focus on fixing things). Basically, many of the people I know on the users list already do that ... maybe without knowing how important this is :-) Bye, Christoph -- To unsubscribe, send an empty e-mail to [email protected] All messages you send to this list will be publicly archived and cannot be deleted. List archives are available at http://www.documentfoundation.org/lists/discuss/
