On 2010-10-20 2:10 PM, Marc Paré wrote: > Actually, the way I see it, and I am also subscribed to the OOo list, > the complaints are that the subscribed users could not answer back to > the non-subscribed users. This is the resounding complaint on the list.
Yes, I know - and it is *caused* by the manual posting of the unsubscribed posters moderated post. > We are not complaining of the posts from the non-subscribers, but of the > inability to help them. There has to be a better way to help these users. See my last as one way... I have no problem with providing ways of helping people, as long as it is done in a sane and rational manner - and dealing manually with lots of posts from non-subscribers doesn't make sense to me, and as I pointed out, has been a consistent pain in the rear on the OOo lists. > After all, they are using our suite that we developed as a community and > we also promote its use and try to market to different groups. Why would > we market to new users only to make it difficult for them to get help? I don't see requiring someone to register with a user support forum or subscribing to an email list as 'making it difficult'... And to reiterate - OOo (and now LibO) are about the *only* lists that I'm on (and I'm on a bunch) that passes through moderated posts, so it is absolutely *not* the 'norm'. -- Best regards, Charles -- E-mail to [email protected] for instructions on how to unsubscribe List archives are available at http://www.documentfoundation.org/lists/discuss/ All messages you send to this list will be publicly archived and cannot be deleted
