Hi Marc!

Am Sonntag, den 24.10.2010, 11:40 -0400 schrieb Marc Paré:
> 
> > Another example: do you know anyone that use the "send by email"
> > button? Most possible receivers nowadays still use msoffice so using
> > that button have the only effect that new users come to forums
> asking
> > why the people to whom they sent the file is not able to open it. I
> > think it is better to completely hide that button.

[rationale]

> I would not change this. This is changing the roots of the existence
> of 
> the LibO. We can do better than this and not give up. Let's all 
> advocate, we are 300 million users, aren't we? 

We will stumble over such issues from time to time ... and we will never
be able to fully resolve them without some more help. First, if we
consider the wish of each individual user, then we'll end up with
(example) all the toolbar buttons enabled which are available in the
whole office. So there is a need to define a basic feature set which
makes sense for most of the users (and which might be tweaked for your
customers, if required).

The problem: Even if we try to restrict the functionality to what "we"
think is useful, we might fall short with regard to real usage (the
majority of users just uses LibO/OOo and isn't subscribed to any list).
To gather some information of this "hidden usage", OpenOffice.org
implemented "User Feedback" that collects such data. It helps to support
decision making. Personally, I hope that there will be such data
available for LibO in the future.

And, "RGB ES", there is a similar activity for OpenOffice.org which is
called "Better Defaults" [2]. Ubuntu made something similar some time
ago and called it "Paper Cuts" [3]. Its likely that we do something like
that once some the development processes got settled.

Cheers,
Christoph

[1] http://wiki.services.openoffice.org/wiki/Tracking_results
[2]
http://wiki.services.openoffice.org/wiki/User_Experience/Improving_OOo_Default_Settings
[3] https://wiki.ubuntu.com/PaperCut


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