On 5 April 2011 15:56, Mike Hall <mike.h...@onepoyle.net> wrote: > Laszlo, > I worked for perhaps 15 years with various versions of MSO as both a power > user and as a senior manager with responsibility, inter alia, for MSO > support. I met all the senior international people at the time, from MS and > many other suppliers. During that time, whether with short or long > documents, I personally came across only 2 instances of genuine MSO bugs. > > Since retirement 16 years or so ago, I have been almost exclusively using > and promoting OOo/LibO. I know what some of the technical advantages are, > and I appreciate them. However, each time I start a major new activity or > project, I run into a major deficiency or bug which has typically taken me a > day or more's work to understand, write bug reports and work out how to get > round. Most of those bugs are still unfixed. This kind of 'wasted' effort > simply does not occur with MSO, or at least it didn't to me, nor did I hear > complaints of that kind from the thousands of end users I was to some degree > responsible for internationally. > > In my professional opinion and with the maximum regret, I do not believe > that OOo/LibO has a product offering of adequate quality to be > cost-effective in a high-cost labour economy. The support costs are just far > too high. Thus, it is my considered though painful conclusion that the > majority of IT managers in those economies would correctly judge MSO to be > the better option. As I said, I wish it were different, but it is not. We > can lobby and protest as much as we like, but in my opinion there is > absolutely no chance of extensive corporate or governmental adoption in > Western economies until the product is of comparable quality to MSO, by > which I primarily mean an absence of bugs. >
I rather think that depends on what the nature of the use is. Here, we use FOSS exclusively. We are a small business but heavily ICT dependent. I can't recall any circumstances where a bug in OOo has wasted a lot of time. In fact mostly we use Google's spreadsheet for sharing and put WP type stuff directly into web pages but I just published a book and previously a professional manual using OOo and Inkscape without any significant problems. I can see that some specialist power users will have more problems particularly if they are locked into VB and other MSO dependencies and I would have though that was a much more serious consideration than bugs. > Mike > > > On 05/04/2011 12:37, Kürti László wrote: > >> Mike, >> Have you ever tried to work with MS office? Have you ever made a doc >> longer than 10 pages? How many times you had to reedit those MS docs? Just >> about every time you opened it in a different PC. >> >> Pls don't get me wrong, but MS office works just as OO.o or LibO. >> And this is not the case, but please let yourself off the hook of MS FUDs. >> :) >> >> Laszlo >> >> >> ----- Original Message ----- >> From: "Mike Hall"<mike.h...@onepoyle.net> >> To: discuss@documentfoundation.org >> Sent: Tuesday, April 5, 2011 1:21:03 PM >> Subject: Re: [tdf-discuss] European Commitee enter talks with MS licences, >> Please make your action today against it. >> >> On 05/04/2011 12:11, Kürti László wrote: >> >>> Even with docx, xlsx format could be read and written by OO.o or LibO (or >>> at least a workaround can be find). >>> >> Laslo, >> Don't get me wrong, I entirely agree with all your sentiments. >> Unfortunately, in practice the description of the situation I gave will >> dominate. The quote from your email above seems to confirm that even >> your company has experienced significant end user support issues. I just >> wish it were different. >> >> > > -- > Mike Hall > www.onepoyle.net > > > -- > Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org > Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette > List archive: http://listarchives.documentfoundation.org/www/discuss/ > All messages sent to this list will be publicly archived and cannot be > deleted > -- Ian Ofqual Accredited IT Qualifications The Schools ITQ www.theINGOTs.org +44 (0)1827 305940 You have received this email from the following company: The Learning Machine Limited, Reg Office, 36 Ashby Road, Tamworth, Staffordshire, B79 8AQ. Reg No: 05560797, Registered in England and Wales. -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.documentfoundation.org/www/discuss/ All messages sent to this list will be publicly archived and cannot be deleted
