Helpdesk and AI
AI performance depends on the efficiency of the AI (Anthropic Claude is
currently leading) and on how well it is trained for a given environment
(my napp-it cs comes with extensive training data).
Helpdesk process (1h)
* unclear error message
* initial analysis by Claude AI, with follow-up question for logs
* code analysis
* code improvement
That was for an error message reported in a forum. With a local Claude
installation including local and remote access (file and shell to
cluster member servers), analysis + fix + test would have taken 5 minutes.
(use Chrome to translate on the fly)
https://www.hardwareluxx.de/community/threads/napp-it-cs-web-gui-für-fast-jeden-zfs-server-oder-servergruppen.1349039/page-11#post-31228989
<https://www.hardwareluxx.de/community/threads/napp-it-cs-web-gui-f%C3%BCr-fast-jeden-zfs-server-oder-servergruppen.1349039/page-11#post-31228989>
Gea
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Guenther Ernst Alka Dipl. Ing (FH) [email protected]
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