Hello David,

I wholeheartedly agree that prototypes are an essential design tool. We
often do paper prototypes of our designs, or "spike" prototypes to test out
a particular user interaction within a design. However, I still have trouble
fitting my head around how I could make a prototype for the kind of
application we are making at my company.

For example, we have two major software clients that are used together on
our platform. One is for the shippers (who have goods that need to be
shipped), and the other is for the carriers (who have the trucks to ship the
goods). One shipper can have anywhere from 30 - 200 carriers connected to
their client, and a carrier can have anywhere from 1-20 shippers connected
to theirs. The basic way the platform works is that a shipper places items
(5 - 100 per day) on the platform using their client. Their carriers can
then view these items and make bids on them. After receiving a number of
bids (e.g. 10), our customers will accept one of them. The platform then
sends out acceptance and rejection messages.

The interaction design for such software is incredibly interesting. There
are 3 different  panes in the screen display for each each client (1 for
notifications and contact data, 1 for the different categories of item
listings, and 1 to display the details of the currently selected item), with
2-6 tabs associated with each of the panes. There are also a large number of
business rules surrounding who can view a given item, which information is
available to different classes of users, and processes for notification and
cancellation, etc.

But I really have no idea how to prototype it (in a reasonable amount of
time :-), let alone in a way that can be used as specifications for
developers. Any suggestions? I have to admit that I am really not all that
skilled in prototyping at the moment. I have very limited programming skills
and generally stick to click through HTML pages, but I don't think that is
the problem in this case.

Currently we simply show series of screenshots + descriptions to describe
user interactions to developers. We also use paper prototypes to work
through very basic interactions, but have found that paper prototypes are
pretty useless in testing large scale (10+ users) user interaction with the
system which should support an average of 50, and up to 200 users.

- Liz





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