My basic opinion.

You have to understand what you are going to test.

But you don't need to have in-dept knowledge of everything in order to do that.

Also , if itstead you are talking about designing, then yes,
definitely agree you need ot understand whole lot more on various
perspectives in order to design a proper product that meets both the
business as user experience needs.

Regards,

Melvin Jay Kumar

On 10/16/07, bhakti भक्ति <[EMAIL PROTECTED]> wrote:
> Hello Friends,
> This is an interesting discussion. I would like to share my experience.
>
> The business area for our product is audit. Having a know-how of audit
> domain has proven advantageous especially during the user councils and data
> gathering sessions.
> Domain knowledge in our case has made it one step easier to understand our
> users, relate to them and their processes.
> Especially when they have a typical query which can be addressed
> with existing work around in the product can be resolved further provides
> insight to fine tune on the usability of the product.
>
> Experience goes like this:
> Background:
> We had a feature for a functionality around benchmarking objects for
> comparing with the current objects. Here the user selects the parent object,
> then children for benchmarking.
> The user feedback was: There are cases when they are not aware of the parent
> but have defined the children for selection for benchmarking.
>
> Feature:
> Required selection of parent and then its children objects.
>
> Advantage:
> We know how the auditors work on this particular feature.
>
> Solution proposed for the current timeline.
> Provide an additional search option for underlying child objects to filter
> out the parent object and display enabled in the child object bucket on the
> UI. The user could then easily search/select child objects.
>
> Please share your experiences as well.
>
> My 2 cents,
> Bhakti
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