In a dream world, the most obvious place to measure pressure as a factor of
stress is in the devices they're already holding.  Imagine a mouse that
knows how hard you're squeezing it, or how hard you're pressing it.  Wii may
be closer to making this a reality.  Same goes for the keyboard, and the
chair they're sitting in.  Pressure-sensitive devices could give you
probably the most accurate information - but as someone mentioned you'd need
a bunch of psychologists to interpret the results, and some kind of control
test (do something easy) to know how much pressure was right for which
people.

Some other things you could measure (I know you were looking for actual
real-world devices, but I'm on a roll now =])...if you record your session,
count the number of times they *sigh* during the pre-questionnaire, the
tasks, then the follow up questionnaire.  Count the number of times their
legs move.  Count the number of times they swing the mouse around or tap it
with their fingers.  All of these would probably work, with a PHD in the
room =]

 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Beck
Tench
Sent: Friday, November 02, 2007 8:09 AM
To: [EMAIL PROTECTED]
Subject: Re: [IxDA Discuss] frustation meter

I'm thinking of those "test your strength" hand grip machines in
arcades... squeezing seems a natural way to express frustration in the
moment.  (I have no idea how you'd rig this up.)  Another idea, if
frustration = pain in some way, what about an analog to a morphine
drip? :)  The user pushes a button everytime they feel frustrated,
after so many presses (or at random) they receive a "hint."

Ah, who knows... this gets complicated real fast and needs its own
usability study to implement.   Plus these things require a hand to
operate and the user might need both hands for the task.  I don't
think a foot peddle reinforces the connection people have squeezing
something in frustration or pushing a button in response to pain (even
if they've only seen it on tv).

Beck

On 11/2/07, Rony Philip <[EMAIL PROTECTED]> wrote:
> The simplest way is to show the users a set of emot-icons e.g. *:)*
(happy),
> *:| *(neutral),
> *:( *(sad), *:s *(yucks!, bad), *:p *(oops!, confusing), etc. Ofcourse
this
> has to graphically treated (try yahoo or msn icons). Once the user
completes
> a task, he/she can circle/tick the appropriate task i mmediately .
>
> Using video recording and later analyzing their facial expressions during
> their tasks is the best and safest method. Keep in mind the 'Think Aloud'
> approach. But one needs to understand a bit of human physcology/ emotions
to
> factually capture the data. Oh, it can be tiresome too.
>
> cheers,
> Rony Philip
> Associate Manager, User Experience Group
> Accenture
>
>
> On 11/2/07, Juan Ruiz <[EMAIL PROTECTED]> wrote:
> >
> > > For clarity, could you tell us whether you're looking for something
> > that provides feedback in real time the way, say, a lie-detector might
> > work?
> >
> >
> >
> > Yes, I'm looking for something in real time, rather than asking the user
> > at the end of the test what they thought of the application. As Robert H
> > said, once users understood the process, they might change their
> > ratings.
> >
> >
> >
> > I'm looking for a tool, (no idea of how it could be design, or if it
> > exists) that will measure the frustration of the user while he interacts
> > with the application. It could be that we either manually input the
> > data, or somehow the tool is able to measure the frustration (probably
> > this is asking for too much, and it shouldn't be like a lie detector,
> > too many cables, it will scare the user).
> >
> >
> >
> > I do think that manually inputting the data is more feasible, for
> > example, a plus / minus button to increase / decrease the frustration?
> >
> >
> >
> > Are there any tools in the market?
> >
> > Have you tried to collect this type of data in real time?
> >
> >
> >
> > -Juan
> >
> > ________________________________________________________________
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-- 
becktench.com
________________________________________________________________
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Register today: http://interaction08.ixda.org/

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