I haven't done any quantitative research, but have taken part in a
handful of usability tests recently which used both "popout divs" (a
content area that is anchored to something on-screen that becomes
visible) and "popover divs" (a new content window floats over the the
rest of the browser window which is grayed out).  These were used for
sensitive information where the user could not complete their task
without providing it.

Neither metaphor raised pop-up window type concerns with any test
subjects.  The "popover div" tested more successfully in process
funnels because it forced the users to focus on and complete that
section before allowing them to interact with the rest of the page.
In all cases the new divs were visually well integrated with the rest
of the site.  I would guess that a div that was styled differently
would raise the pop-up window concern.

Anecdotally, the one concern I have with the popout/popover div is in
implementation - they need to be "appear" very quickly or else they
feel disconnected from the user's interaction.  That also may raise
pop-up window/phishing concerns, but luckily that one is solved by
good programming implementation.

Cindy

--
http://www.cindyalvarez.com


On Nov 9, 2007 8:28 AM, Chris Pallé
<[EMAIL PROTECTED]> wrote:
> Has anyone seen any research on using layers vs. inline for sensitive
> information like accounts, shopping carts, log-in, password retrieval,
> etc? I once heard that a "pop-up DIV" is too similar to a pop-up
> window and can throw of our audience when dealing personal/sensitive
> information. This seems logical, but wondering if anyone has seen some
> concrete research on the topic.
>
> Thanks!
> CP
>
>
> chris.pallé, {human} experience design
> --------------------------------------------------------
> blue flame interactive
> 732.513.3570
> [EMAIL PROTECTED]
> http://blueflameinteractive.com
> http://www.linkedin.com/in/chrispalle
>
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