Apologies for the long post, Milan =]...I get started and can't stop... Here are some answers, to the best of my recollection...
Bryan: Does that mean that you also included items in multiple process/task menus, such as for example "team room" both in "manage a project" and "attend a meeting"? - We avoided it in the beginning to avoid clutter and too much duplication but eventually we wound up having to do exactly that - posting the same "tool" in multiple process descriptions so people could find it in context. We built a pretty good catalog/index page that helped people jump directly to the tool of their choice. The key here was choosing the right index keywords. No in fact the organisation is somewhat big. Of course all other categories are also meant to me used in the context of the user's work, the workplace label should include more or less all tools for important, repeating "core" daily work. May I ask for your suggestion? (: - Sure =]. We did the same thing, and because everything on the portal was technically considered "work-related", it diluted the meaning of the "Work Category". Eventually, our solution was to combine the most commonly used tools & services (used by the most people regularly) into one menu called "Work and Life", with a "More Work & Life resources..." link at the bottom. Something like 80% of people got to what they wanted in 2 clicks for most of their work that was accessible via the portal. We combined all "work" and "life" items into one menu because no one ever remembered where a tool was. We divided the menu into 2 sections called "Resources for me" and "Resources for my job", and each section had about 10 items. Seemed to work well for most people and we got far fewer complaints about the navigation. ________________________________________________________________ *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
