Our last enterprise search incorporated all of the below. I'd say there was no perfect place for tags, taggers, saved queries and other features, except to say that the most critical utility (the actual results) must predominate the page, since 90-99% of our study participants just kept using search the way they always do.
That said, we settled on having tag clouds and other features in a narrow column on the right side, out of the way of results, and small icons (similar to what you see for Digg, etc around the web) to the left of results. Personally, I thought we should have kept document icons to the left and put the utility links at the end of each abstract. Losing the document links made it much more difficult to scan results for the right type. Best of luck... Bryan http://www.bryanminihan.com -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jean Graef Sent: Wednesday, November 14, 2007 11:38 AM To: [EMAIL PROTECTED] Subject: [IxDA Discuss] Usability for social search Is anyone working on usability related to enterprise social search? Issues that come to mind are how to display information from both internal and external sources on one screen, where and how to display tags and taggers, whether to offer suggestions on the tagging window, etc? Jean ------------------------------------------------ Jean Graef The Montague Institute www.montague.com ------------------------------------------------ ________________________________________________________________ *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help ________________________________________________________________ *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
