I see some fundamental differences between the leisurely street corner purchase and the more stressful environment of missing a flight, hauling backage around a city/airport scenario that I'm picturing when I think of why someone would use a phone over a PC to book flights. I think they also nailed it when they removed date selection, returning results for the context.
Anyway, we could banter this back and forth all day. My original point is that these niche search services can differentiate by understanding the context of use. Thats not to say the big guys cant do the same - but then they face something of a branding/identity problem that needs to be solved thanks for the interesting debate Robert, apologies for the fractured response, I didnt reply all from my mail client previously, regards -pauric ________________________________________________________________ *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
