Probably ubiquitous in North America, and perhaps in Western Europe.
Certainly, it isn't too hard for people from other cultures to become
socialized into using such a system.  Likert and other such interval scales
have been around for at least two generations in North America and their use
has become near universal in that culture (down to McDonald's restaurant
1-minute surveys).  The influence of science as well as scientism (as in
Christian Science, Scientology and Intelligent Design) is very strong in
North American culture and the hard sciences demand quantification of just
about any measure. Scales are introduced to children in pre-school -- and so
are stars.
I am not sure that my mother, who was raised in India, and despite her
exposure to Western culture (and even after having visited a variety of
countries) would be able to use a star rating scale automatically.

The other problem is the implicit criteria used in a star rating as both
Jonathan and Jim point out.

What's an alternative though, that is simple and quick, as well as reliable?

-m



On 12/16/07, Jonathan Koren <[EMAIL PROTECTED]> wrote:
>
>
> Jim hit on the head.  Stars are ubiquitous because they're
> ubiquitous.   People expect them, and they're deceptively simple.





murli nagasundaram, ph.d. | www.murli.com |  [EMAIL PROTECTED] | +91 99 02 69
69 20
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