I'm disappointed by the tone of his article. Jakob Nielsen is known for a
dramatic flair and absolute statements and he has shown it once again in his
text. I think he could have softened the blow by taking a more objective
tone. None of what he says is untrue, but there are several path breaking
RIA examples that changed paradigms for the better (Google Maps). When well
researched prior to implementation, there's no reason why they should be
counterintuitive. 

The problem with an article like this is when it is read by business
influencers who are not very close to this domain. Nielsen is well known
across multiple disciplines and can influence IT management decisions in the
adoption of this technology. He may well end up 'dumbing-down' several
bright initiatives by associating high risk to them once this article
proliferates.

- Riddhish


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Mark
Schraad
Sent: Tuesday, December 18, 2007 9:29 AM
To: Jeff Seager
Cc: ixda
Subject: Re: [IxDA Discuss] The mighty UX guru has spoken - Discuss!!

Hi Jeff,

You elude to an important point for clarification. That one is an expert in
usability, does not mean they are an expert in interaction design - or an
interaction designer. Usability is a large area - only a portion of which is
focused upon interfacing with software/web. Likewise, I interaction
designers must think well usability. Many of us on this discussion group use
usability or interaction when we mean quite the other and should be more
specific. Jakob's expertise is in usability.

Mark


 
On Tuesday, December 18, 2007, at 07:15AM, "Jeff Seager"
<[EMAIL PROTECTED]> wrote:
>
>There's little doubt that self-promotion is high on Nielsen's list of
talents, Ben, but I also think he has a pretty good grasp on the essence of
usability.  If you read far enough in the Alertbox missive he sent out
today, you'll see he's giving away a 150-page study that includes 75
well-summarized accessibility guidelines.  Grab it while you can, folks!
It's a good reference with actual user testing to back it up, especially
handy if you ever need to teach newbies about accessibility ... which I'll
be doing next month.
>
>You can find it here:
>http://www.nngroup.com/reports/accessibility
>
>Jeff Seager
>
>
>> From: [EMAIL PROTECTED]
>> To: [EMAIL PROTECTED]; [EMAIL PROTECTED]
>> Date: Tue, 18 Dec 2007 04:06:09 +0000
>> CC: [EMAIL PROTECTED]
>> Subject: Re: [IxDA Discuss] The mighty UX guru has spoken - Discuss!!
>> 
>> What Jakob is best at is causing a stir! He's been doing it for years,
>> resolutely throwing up over-contentious headlines (remember "Flash 99%
bad!"
>> ?) and refusing to make his own web site any more appealing (they even
joke
>> about that in NNg seminars). He does this in order to make ripples, with
>> people like us having to take a position one way or another. All that
keeps
>> him in people's minds and on their lips.
>> 
>> I'm sure we all know the truth is somewhere in between "yes, sometimes" /
>> "no, usually" and "it depends", and so does Jake!
>> 
>> - Ben
>
>_________________________________________________________________
>Don't get caught with egg on your face. Play Chicktionary!
>http://club.live.com/chicktionary.aspx?icid=chick_wlhmtextlink1_dec
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