Last night I was jogging at the gym when all of a sudden Donald Norman
flashed up on the TV above my head. He was interviewed as part of a segment
called "Get me the Geeks!". It was all about the various bits of technology
in our lives today, and the tech support required to service users.

Here's a link to the segment:
http://www.cbsnews.com/sections/i_video/main500251.shtml?id=3657727n

I'm sure there will be other questions that pop up from this, but here's
mine:

As Interaction Designers, how are we responsible for the products we work on
fitting in with the bigger sphere of products out there? I agree with the
segment's sentiment that there is simply *too much technology* out there for
everyday people to deal with...so creating usable & useful individual
products may not be the answer.

Can we (as IxDers) really make a dent by fixing one product at a time? Or
should we try to take on the whole technology-focused culture? Or are these
things really at odds with one another? Discuss.

Josh

-- 
http://josh.ev9.org/weblog
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