Pick up a copy of "why we buy" by Paco Underhill. It is a bit dated  
and focused on the retail experience, but full of great stuff that  
can be applied.

Mark


On Jan 3, 2008, at 7:58 AM, Timothy Yeo wrote:

> Hi all.
>
> I've spent the last 4 years working in the user experience field for
> websites and mobile phone interfaces. Now, I'm embarking onto a new
> medium for me: consumer products.
>
> I'm looking for references, resources, books, discussion threads,
> websites etc that talk about usability testing, design guidelines and
> general advice for designing great user experiences for consumer
> products such as TVs, kitchen appliances, digital video recorders,
> household appliances etc.
>
> I believe the principles of designing great user experiences are by
> and large the same, but I'd like to learn more about how it, and
> perhaps some of you are already working with this medium and have some
> advice to offer.
>
> Please feel free to send me the references directly or through the  
> list.
>
> Thanks.
>
> Tim..
>
>
> ________________________________________________________________
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