Hah, I think I need to remember that the world is running out of space for
three letter acronyms!

Natural Language Processing certainly sounds very interesting and in an
engineering world that's abstracted and represented in algebraic variables,
I can certainly see an instant benefit for what I'm doing in understanding
the material (if *nothing* else). Lisa I've taken your recommendation of
Herb Clark's book and will grab it from Amazon forthwith.

I suppose my take on Neuro Linguistic Programming (given the limited time
I've spent looking at it) is that its techniques are based upon an model of
the patterns that our minds follow - how we learn, retain information,
behave, etc. which, assuming it is accurate, would be good for our overall
understanding of humans. So in this respect, it might be able to help to
remove a part of the uncertainty
in any design that I undertake. My 'pretend its magic' (can you tell
I've been reading?) aim for what I'm going to be
doing is that I can use behavioural patterns so that out applications can be
to our field
what Derren Brown is to 'mind reading' (If you haven't heard of him, I
suggest you go to Amazon and grab a DVD / unbox video
- it is absolutely fascinating - and great entertainment to
boot!). I gather his methods are partially
rooted in the same sort of theory that Neuro Linguistic Programming is.

It could be that it is a red herring - and human psychology as a whole is
something I just need to look at more. After all, I have virtually no
understanding of any sort of social science - I trained in Physics and Naval
Architecture, so I've a very steep learning curve ahead of me in IxD.

Re-reading this, perhaps I need to temper my enthusiasm and start slowly (
http://www3.open.ac.uk/courses/bin/p12.dll?C01D844) =]

Thanks, all, for the input!

Alex.
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