Your gut feeling is right: PDF forms do tend to suffer more from 
accessibility issues. But it's possible to build accessible PDF, and 
all too easy to build inaccessible HTML forms.

Anyway, here goes on a few of the things to consider:

- PDF forms are often sold by Adobe (and others) as being good 
'because they replicate the familiar paper form'. This may or may not 
be a good thing in real life. Often, the old paper form is very bad to 
use indeed - from any point of view: filling it in, dealing with it, 
getting it into a database.

- Sometimes moving to an HTML form is the excuse to thoroughly 
rexamine the use of the form. But you should be doing that for a PDF 
form anyway: there's no reason why technology should drive business 
investigation.

- Many forms have a hybrid life: some existence on paper, some on the 
web. Users may want to print them out; they may need to be available 
in non-cyper locations such as in a sales rep's paperwork; they may 
require extensive notes that may be easier to deal with on paper; etc, 
etc. If so, there's often some benefit in having a PDF so it really 
does look exactly like the paper form, and so that people can use it 
as 'electric paper' for print on demand.

- I'm totally technology independent i.e. lots of lovely other people 
build the stuff for my client and I don't usually have to worry about 
that part.  But I get the impression from observing technical 
discussions that implementing 'save and resume' type features is a lot 
easier in HTML. And also conditional forms i.e. ones where what you 
get on the second page varies depeding on your answers to the first 
page (or varients thereof).

- users expect some types of form to be HTML: registration, log on, 
checkout for example.

Hope this helps

Caroline Jarrett
[EMAIL PROTECTED]
01525 370379

Effortmark Ltd
Usability - Forms - Content 


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