JOB: Service Design Leas Visual Designer (SDL) - permanent Company: Fjord Oy, Helsinki, Finland More information about Fjord available in http://www.fjord.fi
Background: Fjord is structured around quality and innovation. The Service Design Lead (SDL) is part of the management team of the office, and takes a central role in the delivery of projects. The SDL is directly responsible for the quality and innovation of the projects they are overseeing, along with revenue and profit generated on these projects and clients and team member satisfaction. The SDL reports directly to the managing director and indirectly to the network Creative Director. How the SDL work fits into Fjord: The SDL will work closely together with an Service Design Partner (SDP) as a permanent team. They will oversee and take responsibility for successful delivery for a range of projects. The type of projects that an SDL might run: 1. Standard client projects 2. Internal development projects 3. Pitch projects Projects are staffed by specialists from Fjord's team of design experts. The best person available for the project will be part of the project team. As such, SDL's must have the flexibility to work with different people to deliver different projects. Sometimes the experts will be from other Fjord offices. Key responsibilities of an SDL: 1. World-class quality of work • Creativity of output (innovation & beauty) • Completeness and suitability of work (works with client situation) 2. Client satisfaction • Aligned with 1, but also includes good communication, on-time delivery, flexibility of team, etc. 3. Team satisfaction • Learning and fun • Clarity of mission and expectations • Opportunities to progress (new skills) • Work/life balance (realistic utilization) • Project team spirit 4. Targets • Revenue (all three project types): Monthly revenue targets will be set • Profitability: Projects must be on average above 15% profitability (when ops support accounted for) • Utilization of Fjord people: Not consistently above 100%, and significant overtime leads to time in lieu compensation (SDL would work with Fjord operations person to ensure suitable project staffing) To apply: send your application by email including CV to sergio at fjord.fi ________________________________________________________________ *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
