On Feb 13, 2008 9:21 PM, Kim Bieler <[EMAIL PROTECTED]> wrote:

> I came away from Interaction '08 convinced of the value of personas
> in focusing and directing the design of a project. Or, more
> accurately, I was already convinced -- I came away DETERMINED to
> start incorporating personas into my workflow.
>
> However, for a lot of my projects, I'm working as the subcontractor
> of the contractor (or sometimes a few more removes even than that!)
> and don't have any direct contact with the actual client, the users,
> or the original thinking that went into the project. So I'm wondering
> how to build personas when I've got no ability to do traditional user
> research.


I may find myself in the same situation soon. If so, I was thinking to
insist on talking to the actual client. The thing is, I think getting a feel
of what your client wants might be pretty challenging when there's one other
person in-between. Your client probably is not an expert in communication,
and the same could be true of the middle-man...Even basic requirements might
reach you distorted...


>
> Here's what I've got so far:
>
> 1. Use my imagination.

I've tried that in the past. I ended up not trusting my own personas. If
that happens, what's the point? Maybe I didn't try hard enough though, I
don't know..


>
> 2. Lurk around internet bulletin boards related to my project topics.


I imagine that might help to a point. Of course, it's not behavior, but it's
something.

>
> 3. Ask my client if they've got any user research (duh).


First thing on my mind :)


>
> 4. All of the above and hope that half-assed personas are better than
> no personas.
>

Good question. It's not your ideal situation, that's for sure. I guess...it
depends :)
Looking forward to other opinions and experiences.

>
> Think that will work?
>
>
> -- Kim
>
>
>
-- 
Sergiu Sebastian Tauciuc
http://www.sergiutauciuc.ro/en/
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