Hi

I finally get to hear (and see) Alan's keynote video. A lot of it made sense
expect for a few questions that came to mind:

1. If interaction designers understand the business and are supposedly
the post-industrial business facilitators for the programmers to do
their craftsmanship, what role do the business managers play?

2. Alan talked about design engineering and production engineering
along with interaction design. I could understand that interaction
designers do interaction design and programmers do production
engineering. I couldnt figure out who does the design engineeriing.
Also where does the software architect (who designs the interaction
between the pieces of software, the computer-computer interaction) fit
in all this. Is he the design engineering or is he also part of the
production engineering?

3. For the engineering community at large, including the business
managemnet teams that manage the engineering teams, interaction
designers are at best user interface designers who are needed to
design the user interface (more specfically look and feel). So if the
substantial majority of the people involved in the whole process of
software creation consider interaction designers to be a small part of
the total process, how are the interaction designers going to respond
to the call given by Alan to get up and take the control in their hand
from the business managers and tell and give the programmers their
freedom to do their craftsmanship. I am sure business managers are not
going to let go so easiliy as Alan has categorized them as industrial
era artifacts who are no longer needed in the post-industrial era.
Even if they do, the programmers may not be open to the idea because
just like interaction designers design human-computer interaction,
they design computer-computer interaction. Why wont they like to be
equal partners rather than in some way be sub-ordinates to interaction
designers (atleast the closing statement by Alan reinforced that
feeling of subordinating programmers and taking control from business
managers).


-- 
Cheers
Pankaj
---------------------------------------------
http://13degree.wordpress.com
Do your dreams!
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