Kaiser Permanente is looking for someone who thrives doing User-Centered Design and helping to create a great User Experience. The ideal candidate will have background in Information Architecture, Interaction Design, User Interface Design, User Research, and Usability Engineering, and will be comfortable interfacing regularly with Producers, Designers and Technology team partners.
The User Researcher will be primarily responsible for designing, conducting, analyzing, and reporting on user-centered design research and usability testing for the KP.org website, including identification of user needs and goals, task and workflow modeling, ethnography and persona development as well as rapid iterative usability testing, and more formal, in-depth testing. A successful User Researcher must be able to work with minimal supervision on multiple concurrent projects. The ideal candidate will also possess some interaction design skills, including the ability to create and document navigation structures and information designs. The candidate does not have to create final visual designs, but should have the ability to create detailed screen wireframes to effectively communicate designs to product management, design, and development. You will be expected to: - Conduct usability research both online and in the field and provide recommendations for improvement. - Serve as a member of a team that acts as a "repository" of research-based usability knowledge. - Work with project business representatives and team members to test business requirements using heuristic/qualitative methods. - Determine user needs by conducting task-focused analyses. - Work with graphic designers to test proposed look & feel initiatives. - Coordinate, conduct and moderate usability tests and prepare written analysis. - Work with design, editorial, and technology team members to gain consensus on the usability of proposed user interface designs. - Support feature development using standards and design patterns based on business needs and user research. This position is vital to insuring that KP.org delivers on the promise of, "People. Understanding. Health." - we care about people using the web site, we understand their needs and create features that work for them, and make it easy for them to stay involved in their health. Qualifications include: - Bachelor's degree or equivalent in Human Factors, Cognitive, or Experimental Psychology, Human Computer Interaction, or related field, or demonstrated related job experience (Experimental background and Masters degree preferred). - 3-5 years of Web Interaction Design experience. - 3-5 years of usability testing experience with an emphasis on Web usability testing and evaluation. - Strong analytical skills and experience with user-centered design methodologies, information architecture, interaction design, and usability practices. - A basic understanding of web development/HTML driven design. - A strong working knowledge of Microsoft A strong working knowledge of and experience applying statistical analysis to usability assessments. - Sensitivity to the physical, cognitive, emotional, environmental, social, and cultural needs of the online audience. - Ability to effectively negotiate conflict and persuade others on the merits of a design or other user experience solution. - Ability to assess, prioritize, and make tradeoffs in considering business, technical, and user constraints to design. - Experience designing UI solutions for consumer-focused Web sites and applications. - Experience with interface design tools like Dreamweaver, Visio, IRise and similar applications. - A minimum of 3 years experience designing high-quality online solutions and working with a team of user-centered designers and business stakeholders. - Comfortable setting up video and computer equipment for testing. - Demonstrates good written and verbal communication skills including presentation skills. This position consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanente's policies and procedures. To submit your resume or find out more about this and other positions, please visit our web site at www.kaiserpermanentejobs.org. . For immediate consideration, please submit your resume online at www.kaiserpermanentejobs.org. and create a personal profile. Please use the Copy and Paste option to attach an unformatted (text only) resume. Job ID: 67845 INTERNAL EMPLOYEES: Please use the "Kaiser Permanente Employees" link to create your profile. Use the Copy and Paste option to attach an unformatted (text only) resume. Program Offices does not require any Transfer Applications or Performance Appraisals at this time. However, you will be notified if your appraisal will be needed at a later date. Kaiser Permanente offers exceptional benefits. A competitive compensation package will be offered to applicants, commensurate with experience. Kaiser Permanente is proud to be an equal opportunity/affirmative action employer. ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
