Hi Oliver, Manish Pillewar kirjoitti 26.2.2008 kello 12:33: > The persona: A close representative of the user
Indeed. Here's how I've been taught to use them: A persona describes CURRENT behavior, with the CURRENT product or service or its nearest equivalent. Understanding and accepting how things are is essential to make rational judgments about how things should be. A persona is an excellent tool (among others) for this purpose. The persona also describes human motivations, beliefs, desires and goals (etc.), which bring insight into why people behave like they do. This part is hard to explain (= easy to misunderstand) through an email, but About Face 3, pages 88 to 97, gives you more information. > The User Story: What the persona would do to complete > a specific task Stories or scenarios describe how people are expected to behave in the FUTURE, with the NEW product or service. Also great tool interaction design and engineering. How to use these tools together? When you've finished with a user story, compare it to the persona's current behavior, motivations, beliefs, desires and goals. Does the story describe a solution that improves the current situation and is compatible with human goals as described in the persona? Petteri -- Petteri Hiisilä palvelumuotoilija / Senior Interaction Designer iXDesign / +358505050123 / [EMAIL PROTECTED] "Simple is better than complex. Complex is better than complicated." - Tim Peters ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
