Meredith-
The way I've approached this in the past is to use a larger sample size and 
create a matrix of test components based upon actual or experimental relevance.
 
For example, if section 1 of part A is the basis for section 4 of part B, then 
test that combination with 6 people, but test 4 other people with different 
parts of A and the same part of B.
 
If section 4 and section 12 of B are complex for the same reason...they both 
require analysis of a scatter plot, or both require the user to read German, or 
whatever, then ose 4 as an analogy model for 12, but test the parts of 12 that 
are unique contextually using time to task or success metrics isolated from the 
context of the whole application.
 
You basically have to do a lot more work in planning the test (really a series 
of related mini-tests), and the whole thing can look like a house of cards to 
the skeptics, but I've had a lot of success with it, both in getting the info I 
need and from various academic communities.
 
One nice part is that it's a great example of what Saffer calls "conservation 
of complexity"...the UX professional is working a lot harder so that the test 
subjects and project stakeholders don't have to.
 
If you have any other questions about this concept, feel free to contact me 
off-list.
 
Dante Murphy

________________________________

Can anyone recommend methods for performing usability tests on large,
complex applications with lots of conceptual dependencies?


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