I like Cindy's solution. I would also like to share how this was handled on a board I frequented. New people are encouraged to make themselves known to others (via a post). A moderator would send them a welcome with links to some old postings that had great information they may be here seeking. She knew what that information was because basically it was a FAQ. She also took the time to introduce some of the regulars that they may be reading if they choose to stick around. Of course, this is less of a technological solution and it would require some work on someone's part to keep that welcome post up to date.
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