Hello Members!

I am the UI/Interaction designer at a major emerging technology e- 
commerce company.

We are currently in the process of re-structuring and redesigning our  
website, which has been around in some form or another since 2004 or  
so. Our customer breakdown is about 80% B2B and 20% B2C. Our product  
catalog is quite extensive, about 3,000 products – and because we sell  
products in a niche emerging technology, there is not necessarily a  
universally recognized nomenclature for many of the products and  
product types (yet).

I am looking for any research, studies, articles, or information that  
relates to navigation patterns that could be optimal for this type of  
situation.

I have been looking into officemax.com's new website with the  
alphabetical navigation, and although I think there are problems with  
the execution, I think the concept is strong, particularly because  
this can offer additional findability through creation of redundant  
"pseudo-categories" that point to the same place, and could work well  
if executed particularly.

I am also looking at directory type navigation such as analog.com, a  
mainly vertical layout like designpublic.com or some sort of hybrid.  
Once inside the site, it will be mainly navigated through a faceted,  
or "layered" navigation, not unlike many traditional e-commerce sites.

Thanks for your time & insight!

Thomas Marks





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