Our good friend on the list, Kontra, recently wrote an article on his blog
called "Who can beat iPhone 2.0,"
http://counternotions.com/2008/03/10/iphone2-competitors/
and he does a fairly good job of pointing out all the things working in
Apple's favor, including:
1. Design
2. Stores
3. Pricing
4. Webkit
5 Depth
6. SDK
7. Enterprise
8. Ecosystem
and Curatorship;

but precious little words are spent with what I consider, being an iPhone
owner, the significant drawbacks which I have briefly  mentioned before on
the list - the biggest, most egregious, most heinous one being the lock-in
with one of the worst networks known to man. Coverage is spotty - even in
metropolitan areas like Boston and now DC, and internet access is so
painfully slow that I did some rough benchmarks on sites I regularly visit.
Using the Edge network - sites like IxDA.org, NYTimes, Wired, Slashdot take
-- on average - 15-20 seconds and sometimes as much as 60 seconds to load -
and that is when it loads anything.

Dave M asked me in a response something like "What about WiFi?" and the
answer is - accept in the occasion coffee shop with free wifi, and in my
house - I never get Wifi. Not consistently. So not consistently that it's as
reliable as the Edge network itself - namely completely unreliable.

I would honestly admit that I curse on a regular basis - at least a few
times per week and think about switching and never going back to
iPhone/AT&T.

For me it's a deal killer only assuaged by the afterglow of pride and
coolness I feel from people thinking my phone rocks. But when they ask me if
I am happy, I admit that I am pissed - most of the time.

We must admit that part of the user experience for an internet enabled phone
is the network - the connection and the download time. It's not just the
beautiful design, or the ease of use for things like SMS and email. It'd a
beautiful Ferrari until you realize that it's really a Fiero with a Fiero
engine under the hood.

Someone comes out with a decent, well designed phone (Google?), that
actually is not locked into a terrible network - with high speed 3G network
- and it's game over for the iPhone - but at least we'll all have beautiful
bricks.

-- 
~ will

"Where you innovate, how you innovate,
and what you innovate are design problems"

---------------------------------------------------------------------------------------------
Will Evans | User Experience Architect
tel +1.617.281.1281 || [EMAIL PROTECTED]
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