Hi Robert, and Vlad too
In response to Robert's question (Thanks for asking, I should have included this info. in the first place): Our market ranges from nonprofit volunteers to post grad. level fund development professionals ranging in age from 30-70, greater than half female (about 60%). I didn't mean to imply that nobody knows the functionality, just that as a market, our customers do not. It's an interesting market, because while some of the people are highly trained professionals, we also have a large number of "off the street" types volunteering who may have little computer experience, next to no training, and limited domain experience. And, to add more fun to the mix, because of the nature of volunteerism, turnover is such that the user base (as a whole) is perpetually in the beginner stage. It actually makes development very fun and rewarding. (The product is a fundraising/CRM app.) My comment was intended to be a direct response to whether or not users know that they can type the first letter and have the drop-down list advance.and to that my answer (again, based on our market) is still "no, they do not." That isn't to say that people cannot learn the feature. People do appreciate it when they are told about it, though based on our call logs, they do not always remember it once the call is over. ;) My comment about the implementation not always being the same stems from different browser implementations, as well as different Windows application implementations. (I have no recent experience with Mac environments.) 1. No multiple character support 2. Multiple character support as though the user didn't intend to type "rr", but instead meant :Take me to the second "r" in the list. 3. Multiple characters are treated as a grouping and I am taken to where "rr" would be in the list. 4. If I type slowly, the multiple characters are treated as a single character. 5. If I type slowly, multiple characters are still treated as a group. (Now how do I clear this group? Backspace? - These questions are merely illustrating the irritation I feel as I encounter the differences in implementation. I'm not actually asking anyone to answer them.) -amanda ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
