To chart a low point in the experience of online banking check out the
Irish bank AIB (aib.ie). For starters, you can only complete a
transaction online during normal banking hours. And it goes downhill
from there.
Neil
On Jun 27, 2008, at 9:30 AM, christine chastain wrote:
I think Wachovia is also pretty good and is one of the few banks
that has
done a good job bridging brick and mortar with the online world.
On Fri, Jun 27, 2008 at 8:43 AM, Jeff White <[EMAIL PROTECTED]>
wrote:
For me, Bank of America completely rocks. I've used their online
banking
for
more than 5 years now, and have always loved it. Having lived in
Charlotte,
NC (BOA headquarters) in the past, I got to see their new ATM
designs,
which
are a good example of Interaction Design at the overall experience/
service
design level - the combination of the new ATMs + online banking was
really
well executed IMO.
I believe they won some awards for online banking experience
several years
ago.
Jeff
On Fri, Jun 27, 2008 at 8:04 AM, J. Ambrose Little <
[EMAIL PROTECTED]>
wrote:
Are there any stellar online banking experiences out there that
you know
of?
--Ambrose
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