> After reading Luke Wroblewski's book,
> "Web Form Design: Filling In the Blanks",
> I have to agree with his sentiment about
> indicating the MINORITY of the form elements:

This is one of very few (and possibly, the only) point where I 
disagree with Luke. And perhaps, I don't even completely disagree.

My experience has been that very few users pay any attention to the 
required field markers. Those who do tend to be highly internet-savvy, 
and they also tend to look first of all to see where the asterisks 
are. An acceptable alternative is using some distinct, small, 
asterisk-like graphic (I'm assuming appropriate handling for screen 
readers etc). They interpret these asterisks or whatever as meaning 
'required field'. What they don't do is look for the instruction that 
tells them what the indicator is signifying on this form.

If you mark optional rather than required, you're trying to work 
against this automatic behaviour. That's rarely a good thing to do.

The place where I don't completely disagree is this: if you do mark 
optional fields, then use the text "(optional)". That is, spell the 
word out rather than using a graphic indicator. This lessens the 
probability that your indicator is misinterpreted.

The only really sensible way to resolve this issue is to ensure that 
all your fields seem appropriate and non-invasive within the context 
of what the user is trying to do and what is expected within a 
transaction of this type. Then it doesn't really matter how you decide 
to mark them. Unfortunately, making your fields appropriate is a much 
harder problem than deciding which indicator to use.

best,

Caroline Jarrett
[EMAIL PROTECTED]
07990 570647

Effortmark Ltd
Usability - Forms - Content

We have moved. New address:
16 Heath Road
Leighton Buzzard
LU7 3AB


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