In that case, I'd say it's more a case of the users having enjoyed the
luxury of entering imprecise data and that it's merely a matter of making
them aware of the change to more precise time notation.
We use 24-hour time notation here in Norway and I find it far more precise
than AM/PM time – I can never figure out whether 12 AM is noon or midnight
;-)

You can enter the time in many ways:

• one text field for hours and minutes: you'll need a bit of logic to make
prevent erroneous input

• two text fields, one for hours (max value ≤23) and one for minutes (max
value ≤ 59). A common touch is to add steppers to each box, allowing
increments, or even better, using the up and down arrows to
increase/decrease the number

• two drop-downs, for hours and minutes

• my personal favorite, the time picker in Lotus Notes, which is one single
"drop-down" (not an HTML component but similar in appearance) that includes
hours and minutes, the latter in 15 minute increments. It's the best
interaction design I've seen for this problem anywhere, and its 15 minute
increments aren't much of a limitation in practice.

- Fredrik
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