I haven't used Silverback yet - and as a Mac user it would certainly
simplify things.  I do see a big limitation for remote testing - only Mac
users (with the proper setup) can be recruited for testing. That will (in
most cases) significantly decrease your pool of participants.

I have used UserVue - participants in that case have to use Windows. I have
run remote tests with UserVue on a Mac (booting as a Windows machine) and
had no issues (beyond what was already described). It's a nice program -
though I am very curious to try Todd's solution. :-)
Mora Manager must be run on a Windows machine (for now a Mac booting as a
Windows machine does not work).

Carol

-------------------
Carol J. Smith
Principal Consultant, Midwest Research, LLC
http://www.mw-research.com

Usability Professionals' Association, Director of Global Outreach
http://www.usabilityprofessionals.org

Cell: +1 (773) 218-6568
Email: [EMAIL PROTECTED]

(Speaking only for myself in this email.)


On Tue, Jul 29, 2008 at 3:45 PM, Michael Dunn <[EMAIL PROTECTED]>wrote:

> Hey all, I'm doing some research on different tiers of usability testing,
> and I love the new Silverback app that Clear Left just put out (
> http://www.silverbackapp.com/) as a potential lower-end solution (we
> already
> have partnerships in place for the high-end services).  Are there any other
> apps like Silverback out there?  What do you guys use?
>
> --
> Michael Dunn
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