Thanks for all of your feedback. You've made some key points, and
it's good to have this input. Just some further information for
discussion:

My team (UE) originally recommended using dynamic tabs within the
page...similar to how Yahoo! Mail opens the inbox and all messages
into separate tabs. The browser tab alternative is what the technical
team would prefer to do, because our records are much more complex
than mail messages and they are leary of the framework they would
have to build.

Some of my concerns are:  If you code links to open into a new tab,
are you likely to have some of the same user confusion that we see
when links are opened into a new browser window?

How weird is it that the second level navigation (the tabs) will be
visually placed above the first level navigation (a menu bar)?

What is the risk of coding not to Web standards in this way? 

What is the risk of using a solution that I, at least, have never
seen anyone else use?

As to testing, the tech team did prototype the idea and showed it to
users, who liked it because it doesn't take up much space.  However,
there has been no usability testing. There isn't really time to test
well enough to reveal whether the tab idea will be confusing or
problematic, since that would require mocking up enough pages for
users to open one or more records and complete at least one task. (I
have to have a recommendation by tomorrow.)

So, I'm relying on expert opinion.  If anyone has any further
thoughts, I'd love to hear them.  And, I appreciate the input
you've all given me so far.


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=31904


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