On Mon, Aug 11, 2008 at 11:16 PM, Micah Freedman <[EMAIL PROTECTED]>wrote: "I'm working on a commercial real estate site, and I'm having a bit of trouble coming to agreement with my client on categorization. He wants a two-level category scheme, which is fine. The problem is, he want some terms at both levels of the categories"
Micah, Seems like the client is trying to enforce a strictly hierarchical tree relationship to categories that the client feels is not necessarily hierarchical. This is a typical issue for menu search and/or category research. For example, a study done by Tom Landauer investigating search for items in the yellow pages indicated that people pick the wrong organizing category half of the time on their first try. Is it Doctor or Physician? Is it Drug store or Pharmacy? So if one goes to Doctor, there is a pointer to Physician etc... It's not clean or elegant and you need to account for the fact that people will choose the wrong category initially. Yours, John John Chin User Experience Professional [EMAIL PROTECTED] http://www.johnpchin.com ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
