On Thu, 14 Aug 2008 13:11:10 -0400, Dmitry wrote: >Air Canada has this as well. > >Unfortunately, they provide this option at the very end of the >checkout process, after the customer has seen their order amount >triple due to all the other surcharges. I would expect their >conversion rate on carbon offsets is pretty low for that reason alone. > >On Thu, Aug 14, 2008 at 10:31 AM, Catriona Lohan-conway ><[EMAIL PROTECTED]> wrote: >> Offset carbon footprint for flying... how many of us would actually add this >> to the cost of a ticket?
We have this on the same page that you get your price quote for the flights. Percentage-wise not a lot of people take it up. We do include all the taxes, fees, charges and surcharges (don't ask me what they are) in the original prices. Usability-wise, you need to understand the impact of the cost at the earliest possible point. That's price quote, not checkout. * Nick Gassman - Usability and Standards Manager - http://ba.com * ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
