We start with 1em on our site as well, and reduce from there down to
90% and 80%, depending on the context.  I try not to have too many
different sizes in play throughout the site, but 1em seems to fit our
audience: a mix of teenagers and older folks whose visual abilities we
can't really predict.

At my last company (a large pharma corp) I raised a huge ruckus in
changing our font sizes from 8pt to font-size:small (actually,
x-small in quirks mode, which looks like 12pt in IE 6).  Anyway, the
stakeholders claimed I was crazy and they'd get a ton of complaints
that the fonts were too big, when over the next 4 years all we ever
heard was appreciation that we'd finally made the portal legible and
(better yet) customizable with browser preferences.

With relative fonts, we do still get the occasional complaint that
our fonts are WAAAY TOO BIG.  Every one of those turns out to be from
someone who didn't realize their browser text-size was set to extra
large, and every one appreciated finding that out.  Guess when a site
is in the minority appreciating the user's control of his
environment, it can be surprising.


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=32812


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