Hi, I can summarize results of internal usability tests of our web applications but, alas, I cannot share the data.
Most of our web applications support the creation and display of reports. Reports are html pages of tables and graphs containing data generated by the web application. Our web applications rely on a separate product (another of our products) for the reporting features. The product looks and behaves, more or less, like the web application. Unfortunately, technical implementation of the reporting products forces us to open it in a separate browser window from the one containing the web application. This means that the user can be working in the web app, click on a link, and end up in the reporting product in a new window. Even though the products look and behave similarly, usability testing showed that the spawning of the new window was disruptive. One of the main problems was that it was unclear, to the user, why a new window opened and what they could and should do with the web app window while they were working in the reporting app window. One of the main requirements for the next generation of the reporting application is to provide access to the functionality without having to open a separate window. It's not data but I hope that helps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=33611 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
