Robert, I concur. (I've always wanted to say that.) For example: at the bank I worked for, and at the current company for whom I now consult (law firm), it's all about email and document retention. Bad email policies result in exorbitant storage costs and audit risks; lack of well-communicated paper policies results in huge stacks of boxes that are a nuisance to keep, expensive to keep, and are also audit risks. Both of these problems present a wealth of portal design opportunities.
These companies have also gotten really sick of paying for big CRM software packages which ultimately can't be used because the interfaces are so bad. If you're the head honcho, what are you going to do...keep bringing the vendor back to fix their sloppy customization, or go the less expensive route, which is to bring on an in-house resource who can assist you with the interfaces for *several* applications, and as an added bonus, also provide the means to market them? This is a ton of opportunity. If you know when to hold 'em and know when to fold 'em, and you're adaptable enough to switch domains when needed, you can do pretty well. -Gloria ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
