About the Senior User Researcher opportunity:
The Senior User Researcher is responsible for evaluating the end-to-end
user experience for new products and capabilities through end user
testing, as well investigating target user needs and behaviors to inform
design. In addition, this role is responsible monitoring the industry
best practices and academic research in user experience design and
evaluation to provide expert guidance in user research methods within
the Product Design team. Primary responsibilities include: designing,
facilitating, and interpreting usability studies of product designs;
designing and conducting product field research studies with target
segments; running user experience surveys; constructing representative
user personas for target segments; performing heuristic evaluations of
competing products and services to assess user experience strengths and
weaknesses; and monitoring leading UX research publications.
Duties and Responsibilities:
1. Define and evolve the evaluation methodologies uses
to test all new products.
2. Design and conduct the usability testing evaluation
for all new products.
3. Conduct user field research to understand target
segments and create representative user
personas.
4. Design and facilitate user surveys and heuristic
product evaluations.
5. Survey existing and perform new user experience industry
research.
REQUIREMENTS:
Functional/Technical Skills:
* Mastery of qualitative research methods
* Proficiency with quantitative research methods
* Mastery of best practices for usability testing and
evaluation
* Understanding of methods for heuristic product evaluations
* Experience programming online surveys
* Excellent written and verbal communication skills
Education & Experience
* Masters degree in Human Factors, Cognitive or Behavioral
Science, Human Computer Interaction, Technical Communication,
Information Systems, related discipline or equivalent experience
* 6-8 years of demonstrated user testing and research
experience for commercial products and/or services
* Extensive experience designing, conducting, and analyzing
product usability studies
* Experience evaluating mobile applications, mobile web sites,
or small screen applications preferred
* Experience conducting field studies and longitudinal research
* Experience developing user personas based on user interviews
* Experience conducting product focus groups and designing
surveys preferred
* Previous research publications a plus
To apply: http://www.motricity.com/about/careers.php
Erika Edwards
Staffing Manager
<http://www.motricity.com/>
(919) 287-4781 - office
(919) 595-2531 - fax
(919) 450-7695 - mobile
www.motricity.com <http://www.motricity.com>
view corporate video <http://corp.motricity.com/press/video.php>
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