On 20 Nov 2008, at 17:00, Caroline Jarrett wrote:
[snip]
As you, and a few others, have pointed out in this thread, there's a
huge
difference between what 'studies show' and what individuals actually
prefer.
The great thing is to try to offer flexibility, so that people can
set their
personal experiences up in a way that suits them.
That may depend on your goals. I recall reading a study (and Google is
failing me here - so I hope somebody can back me up here - it was
about 10/15 years ago) where they monitored completion times for a
task along with user satisfaction. Allowing folk to change the colour
scheme made user satisfaction improve - but made task completion time
slower. This was a desktop app - not a web app.
Happy/happier users vs efficient users.
Cheers,
Adrian
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