Hello everybody, I followed your discussion for a while but I have never entered in the arena! (maybe because I'm not sure enough of my English writing...)
I heard some people in the Web conception talking about the end of the traditional user testing. They prefer to use automated remote user testing that give them a quantitative report of users' clicks and navigations for the tasks that they gave to the users. This technique come from the idea that we don't have to listen users' comments but to see users' behaviors. To complete the informations of this kind of tests, they do ethnological researches before the project. These researches are based on the user's behavior again and not on the user's comments. In the context of the Web site (and not in the online or outline software production), it seems appropriate for me. However, I don't have enough experiences with user testing to really get all the little things that I could miss with the video of users' faces or the hidden thing in the users' comments. What do you think about this process ? Is it efficient ? Or they miss a lot of things ? Thanks for all your clues ! Laurent Jacobs Twitter : LoXD User Experience Designer (junior) www.adviso.ca Montreal, QC Canada ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
