I have to chime in here: "Universal Design" (or "Universal Usability"
is not just a lowest-common-denominator approach to design.

I wrote a brief into in an article for UXmatters -
http://www.uxmatters.com/MT/archives/000017.php

It has both a social goal of making new technologies available to all
people, and a focus on working with new technologies and standards to
make sure that they incorporate different interaction modalities.  You
can find the principles in the article, with links to more
information.

It is especially important if you are designing products that cannot
be personally customized easily (for example, a ticket vending kiosk),
or which are "closed" to individual adaptation and assistive
technology (for example, many mobile devices).

Gregg Vanderheiden of the Trace Center is one of the leaders in
universal design. He is very firm that the product must be a good
experience for all. In fact, when done right, the product can be
completely accessible, but in ways that don't call attention to
themselves... they are simply there.

There are many examples in everyday life of features of our public
landscape which were originally for people with disabilities, but now
counted on by everyone: curb cuts (those little ramps from the
sidewalk to the street), elevator arrival bells, wide enough doors,
etc.

The ability, for example, to customize contrast or font size can be
just a personalization feature for some, but a matter of access for
others.


-- 
Whitney Quesenbery
www.wqusability.com

Storytelling for User Experience Design
www.rosenfeldmedia.com/books/storytelling


On Tue, Dec 2, 2008 at 10:29 PM, Jarod Tang <[EMAIL PROTECTED]> wrote:
> But be sure not to design as
> "one for all" ( Universal ? ), which proofs error prone in past design
> practice.
>
> Regards & Good Luck,
> Jarod
>
> On Wed, Dec 3, 2008 at 12:24 AM, Maria De Monte <[EMAIL PROTECTED]> wrote:
>> Hello there,
>>
>> here is a challenge I'm going through in these days and that I would like to 
>> share and discuss with you.
>>
>> I work on designing web ( and actually web 2.0) interfaces in a universal 
>> design perspective. This brings all sort of problems and challenges, testing 
>> products with all sort of users with all sorts of physical dis/abilities 
>> and, more than other, different approaches from people with different 
>> background.
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